{"id":232424,"date":"2024-06-01T14:12:34","date_gmt":"2024-06-01T18:12:34","guid":{"rendered":"http:\/\/stateofthenation.co\/?p=232424"},"modified":"2024-06-01T14:13:37","modified_gmt":"2024-06-01T18:13:37","slug":"google-cloud-deletes-then-recovers-135-billion-pension-fund-2","status":"publish","type":"post","link":"http:\/\/stateofthenation.co\/?p=232424","title":{"rendered":"<h1>Google Cloud deletes, then recovers, $135 billion pension fund<\/h1>"},"content":{"rendered":"<p><!--more--><\/p>\n<header class=\"article-header \">\n<div class=\"article-synopsis rich-text\">\n<ul>\n<li>\n<h4><strong>Not the customer\u2019s fault, and not a system breakdown: Google<\/strong><\/h4>\n<\/li>\n<li>\n<h4><strong>Company says one-time operator error caused the data deletion<\/strong><\/h4>\n<\/li>\n<li>\n<h4><strong>Data for hundreds of thousands of pensions recovered in 2 weeks<\/strong><\/h4>\n<\/li>\n<\/ul>\n<\/div>\n<div class=\"article-meta\">\n<div id=\"attachment_232426\" style=\"width: 886px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-232426\" class=\"size-full wp-image-232426\" src=\"http:\/\/stateofthenation.co\/wp-content\/uploads\/2024\/06\/GettyImages-2128592646.webp\" alt=\"\" width=\"876\" height=\"493\" srcset=\"http:\/\/stateofthenation.co\/wp-content\/uploads\/2024\/06\/GettyImages-2128592646.webp 876w, http:\/\/stateofthenation.co\/wp-content\/uploads\/2024\/06\/GettyImages-2128592646-300x169.webp 300w, http:\/\/stateofthenation.co\/wp-content\/uploads\/2024\/06\/GettyImages-2128592646-768x432.webp 768w\" sizes=\"auto, (max-width: 876px) 100vw, 876px\" \/><p id=\"caption-attachment-232426\" class=\"wp-caption-text\">The Google Cloud logo is being displayed at their pavilion during the Mobile World Congress in Barcelona, Spain, on February 28, 2024. Google Cloud, a suite of cloud computing services by the American multinational corporation, is offering modular cloud services such as computing, data storage, data analytics, and machine learning. (Photo by Joan Cros\/NurPhoto via Getty Images)<\/p><\/div>\n<p>Rich Johnson<br \/>\nNewsNation<\/p>\n<p>Updated:\u00a0<time datetime=\"2024-05-31T23:25:40-05:00\">MAY 31, 2024 \/ 11:25 PM CDT<\/time><\/p>\n<\/div>\n<figure class=\"article-featured-media article-featured-media--is-image\">\n<div class=\"image-wrapper landscape\"><img decoding=\"async\" src=\"https:\/\/www.newsnationnow.com\/wp-content\/uploads\/sites\/108\/2024\/05\/GettyImages-2128592646.jpg?w=2560&amp;h=1440&amp;crop=1\" sizes=\"(max-width: 899px) 50vw, 876px\" srcset=\"https:\/\/www.newsnationnow.com\/wp-content\/uploads\/sites\/108\/2024\/05\/GettyImages-2128592646.jpg?w=160&amp;h=90&amp;crop=1 160w, https:\/\/www.newsnationnow.com\/wp-content\/uploads\/sites\/108\/2024\/05\/GettyImages-2128592646.jpg?w=256&amp;h=144&amp;crop=1 256w, https:\/\/www.newsnationnow.com\/wp-content\/uploads\/sites\/108\/2024\/05\/GettyImages-2128592646.jpg?w=320&amp;h=180&amp;crop=1 320w, https:\/\/www.newsnationnow.com\/wp-content\/uploads\/sites\/108\/2024\/05\/GettyImages-2128592646.jpg?w=512&amp;h=288&amp;crop=1 512w, https:\/\/www.newsnationnow.com\/wp-content\/uploads\/sites\/108\/2024\/05\/GettyImages-2128592646.jpg?w=640&amp;h=360&amp;crop=1 640w, https:\/\/www.newsnationnow.com\/wp-content\/uploads\/sites\/108\/2024\/05\/GettyImages-2128592646.jpg?w=876&amp;h=493&amp;crop=1 876w, https:\/\/www.newsnationnow.com\/wp-content\/uploads\/sites\/108\/2024\/05\/GettyImages-2128592646.jpg?w=960&amp;h=540&amp;crop=1 960w, https:\/\/www.newsnationnow.com\/wp-content\/uploads\/sites\/108\/2024\/05\/GettyImages-2128592646.jpg?w=1280&amp;h=720&amp;crop=1 1280w, https:\/\/www.newsnationnow.com\/wp-content\/uploads\/sites\/108\/2024\/05\/GettyImages-2128592646.jpg?w=1752&amp;h=986&amp;crop=1 1752w, https:\/\/www.newsnationnow.com\/wp-content\/uploads\/sites\/108\/2024\/05\/GettyImages-2128592646.jpg?w=1920&amp;h=1080&amp;crop=1 1920w, https:\/\/www.newsnationnow.com\/wp-content\/uploads\/sites\/108\/2024\/05\/GettyImages-2128592646.jpg?w=2560&amp;h=1440&amp;crop=1 2560w\" alt=\"\" \/><\/div><figcaption>The Google Cloud logo is being displayed at their pavilion during the Mobile World Congress in Barcelona, Spain, on February 28, 2024. Google Cloud, a suite of cloud computing services by the American multinational corporation, is offering modular cloud services such as computing, data storage, data analytics, and machine learning. (Photo by Joan Cros\/NurPhoto via Getty Images)<\/figcaption><\/figure>\n<\/header>\n<div class=\"article-content rich-text \">\n<p>(<a href=\"https:\/\/www.newsnationnow.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">NewsNation<\/a>) \u2014\u00a0<a href=\"https:\/\/cloud.google.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Google Cloud<\/a>\u00a0says it\u2019s fixed the issue that led to one of its servers wiping out a multi-billion-dollar pension fund in Australia \u2014 all because someone forgot to fill in one box on one form.<\/p>\n<p>\u201cThe disruption arose from an unprecedented sequence of events,\u201d Google\u00a0<a href=\"https:\/\/cloud.google.com\/blog\/products\/infrastructure\/details-of-google-cloud-gcve-incident\" target=\"_blank\" rel=\"noreferrer noopener\">said in a statement<\/a>\u00a0explaining the issue and the fix.<\/p>\n<p>The problem for Google and its Australian customer,\u00a0<a href=\"https:\/\/www.unisuper.com.au\/\" target=\"_blank\" rel=\"noreferrer noopener\">a pension fund called UniSuper,<\/a>\u00a0was one year in the making. In early 2023, Google Cloud operators were adjusting the capacity for one of UniSuper\u2019s private clouds.<\/p>\n<p>In doing so, one of the operators failed to check one box on a form \u2014 a \u201cblank parameter\u201d in tech terms. That caused the system to, by default, put a one-year term on the data in that specific system.<\/p>\n<p>When the year was up earlier this year, the data was deleted. And what a deletion it was: $135 billion AU (about $90 billion U.S.) in pension funds for 647,000 people in Australia.<\/p>\n<p>Google says it was not the customer\u2019s fault and not the system\u2019s fault. And, because the customer didn\u2019t choose to delete all its funds, the system didn\u2019t notify the customer it was going to happen.<\/p>\n<p>It took about two weeks to recover the data.<\/p>\n<p>\u201cThe customer and Google teams worked 24\u00d77 over several days to recover the customer\u2019s GCVE Private Cloud, restore the network and security configurations, restore its applications, and recover data to restore full operations,\u201d said the Google blog post.<\/p>\n<\/div>\n<footer class=\"article-footer\">\n<p class=\"article-copyright\">Copyright 2024 Nexstar Media Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.<\/p>\n<p>___<br \/>\n<a href=\"https:\/\/www.newsnationnow.com\/business\/tech\/google-deletes-recovers-pension-fund\/\">https:\/\/www.newsnationnow.com\/business\/tech\/google-deletes-recovers-pension-fund\/<\/a><\/p>\n<\/footer>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-232424","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"http:\/\/stateofthenation.co\/index.php?rest_route=\/wp\/v2\/posts\/232424","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/stateofthenation.co\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/stateofthenation.co\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/stateofthenation.co\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/stateofthenation.co\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=232424"}],"version-history":[{"count":0,"href":"http:\/\/stateofthenation.co\/index.php?rest_route=\/wp\/v2\/posts\/232424\/revisions"}],"wp:attachment":[{"href":"http:\/\/stateofthenation.co\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=232424"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/stateofthenation.co\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=232424"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/stateofthenation.co\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=232424"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}